Frequently Asked Questions of One Moment One Shot Photography of Pooler, Georgia

May 20, 2014  •  Leave a Comment

F.A.Q.

The most frequently asked questions... Have another question that is not listed? Ask Here.

 

Will my photos be shot in digital or film format? What is the difference?



Our studio shoots in 100% in digital format. While film certainly has it’s advantages, the power, flexibility and quality of digital technology is now unmatched by film cameras for the most part. Aside from keeping the cost down to the client from not having to purchase expensive film, digital images will give you a silky smooth photo without rough grain, etc. Digital images will last just as long as film when printed at a quality lab (which we do), and will give you tremendous advantages in terms of overall sharpness, quality & image enhancement flexibility.



Who will my photographer be? Do I have options?



Rodney K. Gary will always be the lead photographer (along with a 2nd shooter) for weddings and most major projects – we do however, offer associate photographers, who are available on smaller projects or weddings when Rodney’s schedule does not allow him to be available.  If you see a date on our calendar that shows as being booked, chances are we may have an associate available, so be sure to let us know if this is something that interests you.  If not, we’ll be happy to make other recommendations.



Will my photos be in color, black & white, or a mixture?



95% of all images are shot in color at the time, however we do sometimes shoot a few select images at a wedding in black and white for true black & white output.  With digital photography, a color image can easily be converted to black & white, or even a sepia tone without losing any quality or increasing your costs to do so. Our online viewing/ordering system allows you to see an automatic color, black & white, and sepia tone preview for each individual image, where you can decide for yourself what version you like best.



What kind of equipment do you use?



We shoot all events or projects with high end, Nikon professional SLR’s and a wide variety of top of the line Nikon Nikkor-Series lenses.  Having superior equipment does not necessarily make one a better photographer, however quality equipment does allow a higher image quality and ability to shoot in low light situations, giving your images a much more natural and professional look – not to mention, it allows us to remain un-obtrusive and shoot from afar without being in the way or firing distracting flashes during a ceremony, etc.



How far will you travel for my event or wedding?



While a majority of the weddings we shoot are located in and around the Savannah / Hilton Head & Camden / Lugoff area, we cover the entire state of Georgia, South Carolina, and parts of Florida & North Carolina.  For destination weddings, usually any additional costs needed for travel/hotel accommodations can be discussed.



What is the normal turnaround time to see my wedding images?



Our normal turnaround time after the wedding to have images complete & ready is approximately 15 days (perhaps a few extra days in the heart of the busy wedding season).  Your wedding photos are important to you and we work around the clock to make sure that we keep up with deadlines.  Usually, within a week or less, we’ll also have a blog entry of samples available for you to check out and to tie you over until the rest are ready to check out.

You may sign into your event well ahead of time via email to receive automatic notification of when images go live and you can even check our calendar for up to date status updates!
 


What kind of wedding album options do I have and how does it work?



We offer a variety of beautiful, fine art wedding albums to choose from, from all different sizes, textures, and designs.

Images used for the album can be selected by the bride and groom with an easy to use online selection system and albums are then custom designed by Rodney and his team, and sent out to a professional, wedding album binding company that will bring your album to life!  Please note, we also offer a wide selection of parent albums and miniature albums that can be ordered with any package or even after the wedding by anyone interested.  Our clients have the ability to see their album design in the form of an online  slideshow presentation before anything is printed as well as give feedback for any changes or edits they may want.  You’ll love our system and feel confident knowing exactly how your album will look when it arrives from the manufacturer.



What is the difference between a proof & a master DVD?

A Proof DVD is a copy of all images in digital format, but are generally smaller in size and not able to be printed from.  They are generally used for emailing, reference, Facebook, etc.  A master DVD is a digital copy of all images in their highest resolution and are able to be printed from at a facility or lab of your choice – these also come with a certificate of ownership, giving full printing rights.

 Different packages come standard with either of these two types of DVD’s and generally our mid to higher range packages come with the Master DVD as a standard item vs. only the Proof DVD.  Any package may be upgraded to have a Master DVD and they can even be purchased a few months after the wedding.  The normal cost to upgrade to a Master DVD with full print rights is $200.



How can I contact someone to talk about my wedding, portraits or any other needs?

We are happy to set up a no hassle meeting with you as well as answer any questions you may have regarding our photography services. You can easily contact us by visiting our contact page from the menu bar. Please note, there are absolutely no obligations when contacting us for any reason…. we are only here to help! On the contact page, you will also find our phone number and email addresses should you wish to just contact us that way instead.

How do I order my prints once the shoot or event has been completed?

Ordering prints is quick and easy, and can be done at the click of a button in the privacy of your own home. Once your shoot or event has been completed, (and images have been edited), a personal image gallery will be created for the customer. You will receive an email confirmation once your image gallery has been successfully created, and at that point may be begin giving other friends and family members the address to view as well. Once on the site, you will be able to view all images from the event or shoot, and will have the ability to select from color, black & white, or sepia tone options for each image!

Generally, your personal image gallery will be posted for a time period of 6-9 months in which you can view and order prints. Should you miss the ordering window, or someone want to order prints several months after the event, they can simply contact us, as we will keep images on file for you. Once your photos have been ordered, you can expect to wait approximately 7 days (give or take) to receive your images. Please note we also offer the ever so popular metallic prints that can also be ordered for those interested!

 

 

 

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